1. Only security professionals working in public buildings require a licence.
1 out of 92 2. Security professionals protect persons, property, and information.
2 out of 92 3. The main duties of a security professional are to observe, arrest, and report.
3 out of 92 4. The public has the right to file a complaint against a security guard without telling the guard they are doing so.
4 out of 92 5. A security licence may be transferred to another employee at your company.
5 out of 92 6. You may identify yourself as a peace officer if you hold a security licence.
6 out of 92 7. The Canadian Charter of Rights and Freedoms does not pertain to a security professional.
7 out of 92 8. A licensed security professional has the authority of a peace officer.
8 out of 92 9. Security professionals are permitted to perform an arrest.
9 out of 92 10. You may arrest an individual who you believe has committed a crime on a previous date.
10 out of 92 11. If you arrest an individual, you must turn the person over to your supervisor.
11 out of 92 12. You can be held criminally responsible if you use excessive force.
12 out of 92 13. Section ________ of the Canadian Charter of Rights and Freedoms refers to being detained or imprisoned.
13 out of 92 14. Section 494 states you may arrest an individual who commits an indictable offence.
14 out of 92 15. When you arrest an individual, you have the option to tell the person to call _____________________.
15 out of 92 16. Aggravated assault is an example of a ___________________________ offence.
16 out of 92 17. Picking the lock on a secured office and removing items without permission is an example of _____________________________________________________.
17 out of 92 18. The ___________________________________________________________ is legislation which protects workers in the province of Alberta.
18 out of 92 19. Observing is the skill of telling others when they are in danger.
19 out of 92 20. Vehicle patrol allows you to get a closer look at your site than foot patrol.
20 out of 92 21. Individuals with an ID card may access all areas of the premises.
21 out of 92 22. A crowd will only become a problem if there are many leaders present.
22 out of 92 23. You should provide information to the media so they will stop asking questions.
23 out of 92 24. Observing consists of the following three activities: _________________________, ___________________________, and ______________________________.
24 out of 92 25. You should use all your senses to continually _______________ the area while on patrol.
25 out of 92 26. ___________________________________________________________, _________________________________________________________, and __________________________________________________________ are three strategies to try when dealing with a worked-up crowd.
26 out of 92 27. Three key considerations before using force should be ___________________, _________________________, and _______________________________.
27 out of 92 28. A security professional uses only verbal communication.
28 out of 92 29. You should shout so that individuals will realize you have authority.
29 out of 92 30. A clean, pressed uniform communicates a message.
30 out of 92 31. Being an active listener means you are standing up as the other person is talking.
31 out of 92 32. You are permitted to show anger when a person repeatedly insults you.
32 out of 92 33. Do not tell an individual they are being interviewed or they may stop telling the truth.
33 out of 92 34. Ask for __________________________ before interviewing someone.
34 out of 92 35. ____________________ is when you have preferences based upon an individual’s religion or ethnicity.
35 out of 92 36. Maintaining good posture while speaking with an individual is a sign of ________________________________ toward that person.
36 out of 92 37. Up to _________ % of the meaning in conversations comes from non-verbal communication.
37 out of 92 38. Effective communication is: ______________________________ vs. arrogant, _________________________ vs. dismissive, and ________________________ vs. aggressive.
38 out of 92 39. A security professional does not need to carry a notebook if the employer provides a computer.
39 out of 92 40. It is okay to tear out a notebook page to use for another purpose.
40 out of 92 41. When writing time in a notebook the 24 hr clock should be used.
41 out of 92 42. It is OK to leave space between entries so you can come back and add details later when you remember them.
42 out of 92 43. Statements are an individual’s explanation of what took place.
43 out of 92 44. A security professional will not need to give testimony in court if the notebook is accurate.
44 out of 92 45. Notebook entries should record the who, ______, where, when, ______ and _____ information about incidents.
45 out of 92 46. If a witness tells you they think a specific individual committed a criminal activity you should include it in your notes?
46 out of 92 47. Using inappropriate language or slang in your notebook is appropriate when:
47 out of 92 48. To make a correction in a notebook entry, you should ___________________.
48 out of 92 49. The phonetic alphabet words for the letters A, M, and U are _____________, ________________, and ________________.
49 out of 92 50. Why is it important to admit you cannot remember a detail in court?
50 out of 92 51. A security professional must focus only on burglar alarms.
51 out of 92 52. If you hear a fire alarm, the first thing you should do is evacuate the building.
52 out of 92 53. You do not need to record a false alarm in your notebook.
53 out of 92 54. You may use water to put out all types of fires.
54 out of 92 55. You should begin a search immediately after receiving a bomb threat.
55 out of 92 56. Telling people to run during a building evacuation to help speed up the process.
56 out of 92 57. An alarm system is made up of a __________, ________________, and _________________.
57 out of 92 58. A ________________sensor is a common device which uses a beam of light to transmit information.
58 out of 92 59. Your ____________ ______________ should tell you how your employer expects you to respond to alarm situations.
59 out of 92 60. You should familiarize yourself with the mobility and other special needs of individuals ____________ an emergency situation occurs.
60 out of 92 61. You should perform a _______________ scan of an area when looking for unusual items to ensure all possible locations are checked.
61 out of 92 62. Working night shift is an example of a low-risk duty.
62 out of 92 63. You should exercise right before bedtime in order to get a good sleep.
63 out of 92 64. You should not plan social events when you are working shift work.
64 out of 92 65. Avoiding alcohol will help a shift worker cope better with unusual work hours.
65 out of 92 66. Isolated work sites are considered a hazard.
66 out of 92 67. Working at a parking lot during daytime hours is an example of a ______________ risk situation.
67 out of 92 68. The ______________ with which events occur impacts the risk level.
68 out of 92 69. Working at height without a safety rope is an example of ________________ type of hazard.
69 out of 92 70. Crowds are considered a form of hazard.
70 out of 92 71. Afternoon workers should have their main meal __________________________.
71 out of 92 72. Wearing ___________________ issued by your employer is one way to minimize risk.
72 out of 92 73. Persons holding an individual security licence in the province of Alberta may not refer to themselves as·
73 out of 92 74. _________ utilized by licensed security professionals must be authorized by the Registrar.
74 out of 92 75. Writing profanity your notebook is
75 out of 92 77. In LEAPS the S stands for:
77 out of 92 78. When should you summarize a conversation with an individual
78 out of 92 79. Shift work may negatively affect you in the following areas:
79 out of 92 80. Choosing to be physically fit will help you combat fatigue and keep your powers of _______________ sharp.
80 out of 92 81. Which of the following are challenges to verbal communication?
81 out of 92 82. Your _________ and _________ fitness are important for your personal safety as a security profesional.
82 out of 92 83. When deciding whether or not to fight a fire on your own you should consider
83 out of 92 84. The ___________ with which you encounter certain hazards can affect the level of risk at a site.
84 out of 92 85. A statement is usually gathered as part of the ______________ process.
85 out of 92 86. Use ______________ to determine changes in temperature, such as a fire behind a door.
86 out of 92 88. When the attitude or behaviour of another person causes you to become frustrated, it is known as:
88 out of 92 89. Which of the following is not part of your non-verbal communication?
89 out of 92 90. To help an individual de-escalate, you might try:
90 out of 92 91. Professional communication is:
91 out of 92 92. What is your current security guard status?
92 out of 92 
