1.
Only security professionals working in public buildings require a licence.
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2.
Security professionals protect persons, property, and information.
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3.
The main duties of a security professional are to observe, arrest, and report.
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4.
The public has the right to file a complaint against a security guard without telling the guard they are doing so.
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5.
A security licence may be transferred to another employee at your company.
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6.
You may identify yourself as a peace officer if you hold a security licence.
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7.
The Canadian Charter of Rights and Freedoms does not pertain to a security professional.
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8.
A licensed security professional has the authority of a peace officer.
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9.
Security professionals are permitted to perform an arrest.
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10.
You may arrest an individual who you believe has committed a crime on a previous date.
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11.
If you arrest an individual, you must turn the person over to your supervisor.
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12.
You can be held criminally responsible if you use excessive force.
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13.
Section ________ of the Canadian Charter of Rights and Freedoms refers to being detained or imprisoned.
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14.
Section 494 states you may arrest an individual who commits an indictable offence.
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15.
When you arrest an individual, you have the option to tell the person to call _____________________.
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16.
Aggravated assault is an example of a ___________________________ offence.
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17.
Picking the lock on a secured office and removing items without permission is an example of _____________________________________________________.
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18.
The ___________________________________________________________ is legislation which protects workers in the province of Alberta.
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19.
Observing is the skill of telling others when they are in danger.
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20.
Vehicle patrol allows you to get a closer look at your site than foot patrol.
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21.
Individuals with an ID card may access all areas of the premises.
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22.
A crowd will only become a problem if there are many leaders present.
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23.
You should provide information to the media so they will stop asking questions.
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24.
Observing consists of the following three activities: _________________________, ___________________________, and ______________________________.
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25.
You should use all your senses to continually _______________ the area while on patrol.
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26.
___________________________________________________________, _________________________________________________________, and __________________________________________________________ are three strategies to try when dealing with a worked-up crowd.
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27.
Three key considerations before using force should be ___________________, _________________________, and _______________________________.
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28.
A security professional uses only verbal communication.
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29.
You should shout so that individuals will realize you have authority.
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30.
A clean, pressed uniform communicates a message.
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31.
Being an active listener means you are standing up as the other person is talking.
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32.
You are permitted to show anger when a person repeatedly insults you.
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33.
Do not tell an individual they are being interviewed or they may stop telling the truth.
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34.
Ask for __________________________ before interviewing someone.
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35.
____________________ is when you have preferences based upon an individual’s religion or ethnicity.
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36.
Maintaining good posture while speaking with an individual is a sign of ________________________________ toward that person.
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37.
Up to _________ % of the meaning in conversations comes from non-verbal communication.
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38.
Effective communication is: ______________________________ vs. arrogant, _________________________ vs. dismissive, and ________________________ vs. aggressive.
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39.
A security professional does not need to carry a notebook if the employer provides a computer.
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40.
It is okay to tear out a notebook page to use for another purpose.
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41.
When writing time in a notebook the 24 hr clock should be used.
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42.
It is OK to leave space between entries so you can come back and add details later when you remember them.
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43.
Statements are an individual’s explanation of what took place.
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44.
A security professional will not need to give testimony in court if the notebook is accurate.
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45.
Notebook entries should record the who, ______, where, when, ______ and _____ information about incidents.
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46.
If a witness tells you they think a specific individual committed a criminal activity you should include it in your notes?
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47.
Using inappropriate language or slang in your notebook is appropriate when:
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48.
To make a correction in a notebook entry, you should ___________________.
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49.
The phonetic alphabet words for the letters A, M, and U are _____________, ________________, and ________________.
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50.
Why is it important to admit you cannot remember a detail in court?
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51.
A security professional must focus only on burglar alarms.
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52.
If you hear a fire alarm, the first thing you should do is evacuate the building.
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53.
You do not need to record a false alarm in your notebook.
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54.
You may use water to put out all types of fires.
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55.
You should begin a search immediately after receiving a bomb threat.
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56.
Telling people to run during a building evacuation to help speed up the process.
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57.
An alarm system is made up of a __________, ________________, and _________________.
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58.
A ________________sensor is a common device which uses a beam of light to transmit information.
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59.
Your ____________ ______________ should tell you how your employer expects you to respond to alarm situations.
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60.
You should familiarize yourself with the mobility and other special needs of individuals ____________ an emergency situation occurs.
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61.
You should perform a _______________ scan of an area when looking for unusual items to ensure all possible locations are checked.
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62.
Working night shift is an example of a low-risk duty.
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63.
You should exercise right before bedtime in order to get a good sleep.
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64.
You should not plan social events when you are working shift work.
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65.
Avoiding alcohol will help a shift worker cope better with unusual work hours.
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66.
Isolated work sites are considered a hazard.
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67.
Working at a parking lot during daytime hours is an example of a ______________ risk situation.
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68.
The ______________ with which events occur impacts the risk level.
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69.
Working at height without a safety rope is an example of ________________ type of hazard.
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70.
Crowds are considered a form of hazard.
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71.
Afternoon workers should have their main meal __________________________.
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72.
Wearing ___________________ issued by your employer is one way to minimize risk.
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73.
Persons holding an individual security licence in the province of Alberta may not refer to themselves as·
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74.
_________ utilized by licensed security professionals must be authorized by the Registrar.
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75.
Writing profanity your notebook is
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77.
In LEAPS the S stands for:
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78.
When should you summarize a conversation with an individual
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79.
Shift work may negatively affect you in the following areas:
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80.
Choosing to be physically fit will help you combat fatigue and keep your powers of _______________ sharp.
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81.
Which of the following are challenges to verbal communication?
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82.
Your _________ and _________ fitness are important for your personal safety as a security profesional.
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83.
When deciding whether or not to fight a fire on your own you should consider
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84.
The ___________ with which you encounter certain hazards can affect the level of risk at a site.
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85.
A statement is usually gathered as part of the ______________ process.
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86.
Use ______________ to determine changes in temperature, such as a fire behind a door.
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88.
When the attitude or behaviour of another person causes you to become frustrated, it is known as:
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89.
Which of the following is not part of your non-verbal communication?
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90.
To help an individual de-escalate, you might try:
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91.
Professional communication is:
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92.
What is your current security guard status?
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